The Arterial 2019 – October Edition

AIE Conference – Hobart 2019

A great opportunity for new and old MFE students to get together!

MFE Graduates recognised at AIE Conference Dinner

Amy Lutze
My career choice was something I gave a lot of consideration and looked extensively into. From a young age I knew I wanted to work in the funeral industry and become an embalmer.
I started looking at this course with Phil Martin back in 2007 when I was still in high school, he was very supportive and years later I became the class of 2014 with MFE. I was lucky enough to have Phil Martin and Ian Warren as my mentors throughout my course. Having two children during my studies I am grateful of the support from the team at Nelson Bros and MFE to get me through my studies.
Becoming a qualified embalmer has given me the skills and knowledge to give the best professional care to families and their loved ones.
Embalming for me is not just a job but a privileged profession.
Khrystine Steele
Being qualified as an embalmer gives me not only the confidence and knowledge to be able to assist others in my work place but also a great satisfaction that I am doing the work I love for loved ones of others.
MFE congratulates the proud Winner of The 2019 AIE Scholarship, MFE Graduate
Jacqueline Wright(centre), with Priscilla & Gerard
Priscilla. with Jennifer Burge ( FIDA) and David (AFDA)

2020 Melbourne Lecture/Workshop Certificate IV dates:-

February Thursday 13th – Sunday 16th

May Thursday 21st – Sunday 24th

August Thursday 20th – Sunday 23rd

November Thursday 19th – Sunday 22nd

An article from 2007 ……

I came across the following article from an old 2007 Funeral Ethics Association Newsletter and thought it would be interesting to share with you and reflect if much has changed within our industry since 2007. Review your own operations: are you guilty of any of these?


  • funeral performed in a mechanical way that leaves a family feeling disappointed
  • messing up the obituary, newspaper notice or prayer cards. Failure to check the spelling, thereby giving an impression of carelessness
  • rushing through the funeral; arrangement meeting when several family members feel a need to discuss options
  • appearance of deceased not meeting expectations. Families have reasonably high expectations in this area. They want Mum or Dad to look natural, and grieve more when, ” It just doesn’t look like him or her”.
  • unprofessional facilities. Facilities are expected to look professional, so tracked in dirt, obvious wear and. shoddy appearance generate legitimate gripes
  • the director’s failure to fulfil a reasonable and achievable request
  • funeral director not. following through to get the necessary certified death certificate in a timely manner
  • mistakes on the customer’s directions regarding what should be on the monument
  • not properly executing the terms of a preened contract when a death occurs
  • inability to get a (military – could be RSL) service for a deceased veteran because of timing or shortage of service people, leaving a family feeling neglected.

Remember, the considerate, sensitive attitude of the funeral director making arrangements can overcome many of the concerns mentioned. above!”

Taken from: the Funeral Ethics Association Newsletter, July 2007. p.3

Don’t forget that we welcome student news, photos and/or articles from past and present students.

Please email your submissions to: The editor, Priscilla Nelson at

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